General
Air conditioning
Smoke-free property
Heating
Non-smoking rooms
Tile/Marble floor
Shuttle service (Paid)
Shared lounge/TV area
Wake-up service
Elevator
Car rental
Grocery deliveries
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Bidet
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Hand sanitizer
Safety features
Thermometers for guests provided by property
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Media & Technology
Flat-screen TV
Cable channels
TV
Satellite channels
Telephone
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Single-room AC for guest accommodation
Safety & security
Fire extinguishers
24-hour security
Smoke alarms
Security alarm
Food & Drink
Fruit
Special diet meals (on request)
Minibar
Wine/Champagne (Paid)
Guest services
Private check-in/out
Baggage storage
Lockers
24-hour front desk
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry (Paid)
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Room amenities
Socket near the bed
Clothes rack
Outdoors
Outdoor furniture
Business Facilities
Fax/Photocopying
Activities
Bicycle rental